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Colville Health Centre

Colville Health Centre, 51 Kensington Park Road, London, W11 1PA

Telephone

Prescriptions

What is a Repeat Prescription?

Repeat prescriptions are medications which appear on the reverse of your prescription which your doctor would like you to continue on a regular basis.

How to request a Repeat Prescription

Repeat prescriptions may be ordered in several ways:

  • Using our Online Repeat Prescription Service;
  • You may hand in your computer slip or a note with your name. address, DOB and the medication required written clearly;
  • Writing a list of the medications you require with the correct dosage on a piece of paper clearly marked with your name and date of birth. Please note that messages such as ‘All repeats required’ will not be accepted as we require a specific list of medications – this is for safety;
  • Set up a direct Repeat Prescription Order through your local Pharmacist (this option is only for frail elderly patients and severe mental health patients);
  • By post.

Repeat prescriptions will be ready in 48 working hours from your request (this does not include weekends and bank holidays). Please note if your prescription request is NOT on your repeat prescription your request will take longer to process and the doctor may wish to speak with you. Delays may also occur if your medication request is different from what your doctor has prescribed for you.

We will return your prescription to you by post if a stamped addressed envelope is provided.

Many chemists offer a delivery and collection service. Speak to your preferred chemist directly for details. This means that you do not have to come to the surgery to collect your prescription and then take it to a chemist.